Mattress Warehouse of Newark in Newark, DE Closed now

Reviews about Mattress Warehouse of Newark

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  August 06, 2020, by Michelle Martz
  My husband and I have been doing some internet research on mattresses because we were planning to replace the one that we've had for years. Since this location was closest to us, we thought we'd stop in to take a look at what we've been researching. When we entered the store, a nice, young gentleman asked us if we needed help and we said that we were just looking. He told us that when we were ready to ask questions, he would be at the desk in the back. After 5 minutes of browsing, the older gentleman (manager?) yelled across the store to tell us where we could find prices. We said thank you and continued looking. After another 5 minutes, he yelled across the store to ask us if we wanted to try the system to help us choose a mattress. We said no thank you, that we had an idea of what we were looking for. He then started telling us about a mattress brand that we had no intention of buying. We told him AGAIN that we were browsing and did not want help. He then became very rude and said that we were wasting his time. I turned to my husband and said that I was ready to go. He said that if we weren't buying anything that we should get out, so I said that we were planning to but not from him. He then told us to go somewhere else and opened the door for us to leave. I have never been treated so poorly by a salesperson. That man was so rude that I'm still angry about it several days later. The store was absolutely empty and it's no surprise why. We ended up buying a mattress at from another vendor and spent about $500 more than we originally intended, but it was worth it. We were treated so much better and have been enjoying an amazing night's sleep.
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  April 13, 2019, by TheDuszak
  I had a really nice guy try his best to give me really good service. He put me on this test bed that is supposed to diagnose your specific needs for a bed. Instead it was a really long advertisement telling me I had no idea on how to choose a bed. Finally it was over and the guy said I needed a firm mattress which I all ready knew. I had him direct me around and I tried out a whole bunch. When I asked about the 50 percent off signs all around the parking lot an older guy interrupted and continued with the hard sale approach. Long story short I left feeling like I was being persecuted for wanting a deal. I did let him know that the original salesman was doing fine. Oh and is it legal to sell floor models? Anyway, leave this place alone unless you enjoy being bullied.