Victoria's Secret in Newark, DE Open now

Reviews about Victoria's Secret

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  April 10, 2019, by Johanna Vazquez
  So I went in to exchange a bra due to washing it once and it went all bad thereafter. First the customer service suck I was greeted by a Spanish lady with a great smile that pointed me to go to the pink colored wall I stead of just walking me there making sure I got what I needed. Than I get to the register and the lady that was there seem like she just wasn't feeling today. She calls her manager to help in my issue of exchange from a purchase offline and both were so rude first the manager without really knowing or looking at the bra that I was trying to exchange she said with her eyes rolled it's a PINK bra (which it wasn't because I just left the PINK store exchanging other things brought offline) and I started to say NO and she put her hand up as to shut me up and talked over me. Than they couldn't find my order off my PINK Card. They wanted to give me $10 for a bra that cost $35 all because they don't carry the bra that I brought any longer. Never will I order online or go back to this store location. I will always spend money with any company that gives me great customer service. Hope you guys had better ones